HOSPITALITY & LEISURE MESSAGING SOLUTIONS

From hello to goodbye and beyond

Inspire loyalty with personalized guest messages before, during, and after every visit.

Airline check-in and travel notification shown via LINK Mobility’s communication solutions for hospitality and leisure, including flight status updates and mobile boarding passes.

EMPLOYEE COMMUNICATIONS

Update guests and staff, anytime, anywhere.

Keep guests and members informed with timely updates about their reservations, memberships, or special promotions. Real-time messaging enhances the overall experience and fosters loyalty.

Dinner reservation reminder sent via LINK Mobility’s communication solutions for hospitality, enabling customers to confirm or reschedule with one tap.

CUSTOMER COMMUNICATION

Turn good stays into great stories

Add more value to your customer experience with ease. Send prompt, relevant, and informative messaging pre, during, and post visits for an effortless experience end-to-end.

Hotel guest requests keto breakfast via chat using LINK Mobility’s communication solutions, enabling personalized in-stay services and real-time hospitality support.

CUSTOMER SERVICE TEXT MESSAGING

Working 24/7 so you don't have to

Keep visitors in the know and happy by automating communications or bookings via effortless massaging experiences. Use two-way messaging functionality and optional AI, to handle customer requests promptly.

Automated hotel messaging flow using LINK Mobility’s communication solutions, guiding guests from booking to upsell offers and dinner reservation confirmation via chat.

MOBILE MESSAGING IN HOSPITALITY & LEISURE

Make every guest feel like a VIP

With LINK, your communications will feel thoughtful, not automated.

Increased Engagement

With relevant and timely messages.

Efficient Operations

Schedule & trigger operational communications.

Timely Communications

Automated reminders and confirmations build trust.

Collect Data

Easily collect guest reviews.

Data-driven Insights

Analyse engagement and marketing efforts.

Competitive Advantage

Embrace a tech-savvy customer experience.

TEXT MESSAGE SURVEY

Know what guests think before reviews go public

Automatically collect feedback after each visit, triggered at the perfect moment in time. Get honest insights, resolve issues faster, and improve satisfaction with minimal effort.

Post-visit feedback request and form delivered via LINK Mobility’s communication solutions, helping hospitality brands gather guest insights and improve service quality.

HOSPITALITY & LEISURE COMMUNICATION SYSTEM

Connect with your management systems

LINK Mobility's solutions are designed to integrate effortlessly with your current Property Management Systems (PMS), Customer Relationship Management (CRM) tools, and other platforms, ensuring a smooth implementation and immediate benefits.