Voice

Functions

Like our fax service, Voice sendings provides a secure channel for distribution. When should you call out a message instead of sending an SMS? Our customers choose the voice channel when they really has to make sure that the message has got through. In a voice sending we can track the buttons pressed by the recipient and can therefore guarantee that a recipient has received the information. This will suit critical information and alerts. We are calling hundreds of recipients at once.

You can easily see who has confirmed or not confirmed that they have received the message and the service may simultaneously send the information via SMS. Other users of the voice channel is political parties and companies within the media, banking or finance sectors as well as advertising agencies. You can easily record your voice message or have us record the message for you, we use professional male or female voices.

• Number check:
  The service makes sure the phone number is valid.
• Timed sending:
  You may set a start time for when the voice message will be called out.
• Prevent duplicates:
  Will make sure that recipients only get one message regardless if there are duplicate numbers in the list.
• Secure Delivery:
  The receiver confirms that the message is received. The message may also be repeated.
• Number of attempts:
  You specify how many call attempts the service should do.
• Blacklisting:
  An easy way to rule out false numbers from future broadcasts.
• Search:
  LINK offers great possibilities for searching through your recipients and delivery results.
• Monitoring quality:
  Each sendings delivery result may be monitored in real-time.
• Greeting:
  Template phrase that always appears at the beginning of all voice messages.

Usage Areas

Some examples on what our customers use our Voice channel for:

• Information on the new available channel to cable network subscribers
• Emergency Information [Police]
• Stock market tips [Brokers]
• Information for election workers [Political Party]

Integration of LINK:s Voice service?

Most of our customers are working through our web interface, but are increasingly opting to integrate their systems. We offer integration through Email, HTTP, HTTPS, Web Servic and protocol interfaces. We can also provide advice based on your specific needs on which method is best suited to your situation. Contact us and we'll provide you with a detailed description as well as an API for our interfaces, as well as code samples. We'll have a demo account set up for you within the hour.

Why LINK?

In a market where fewer actors choose to handle IVR systems, we promise to remain an actor that continues to help our customers with voice communication. We will continue support IVR as we see that this channel remains to be very important for some of our customers. We are not turning down the ambition to be the most easy to use voice services with hundreds of outgoing lines.