SMS Messaging

Get open rates of 98% with SMS messages! Quickly and easily personalise messages to your audience from our download-free platforms and CRM partner integrations.

What is SMS?

SMS is a fast and efficient way to reach your customers all over the world. SMS text messages are an immediate form of communication and can be used as a way to improve engagement, security and customer satisfaction. Just consider how often you check your own messages!

"We're excited to have LINK's powerful tool for real-time, personalised & impactful interactions that drive results for customers"

~ Fabien Sanchez, CEO of SaleCycle

How to get started

Start sending quickly via our gateway plug & play platform OR use our easy-to-integrate SMS API with your in-house applications or CRM partner. If you're after two-way engagement, our chatbot portal might also be the ideal solution for you.

APIs

Great for scaling communications and automation with existing operations

Using LINK's APIs you can integrate SMS text messaging directly into your existing systems and applications. Send and receive SMS quickly and reliably, with additional features and functionality available. Generate reports and get more insights into your campaigns.

LINK Chatbot Platform

For those who require two-way engagement

Our chatbot conversational platform solution is available for smart customer communications. Chatbots simplify communication with your customers and reduce the effort involved in handling many standard questions. LINK's solution can automatically react to customer-initiated messaging providing answers in real-time.

LINK's Messaging Platform

Upload contacts, segment, design and send messages all within one download-free portal.

Using LINK's web portal, send SMS instantly using a secure and dedicated online web portal. Easily manage contacts and distribution lists. Build landing pages, richer messages with images and more! You'll also have access to the analytics centre to review your campaign's success and find areas for improvement.

Why send with LINK?

Why is sending SMS with LINK so valuable and why do customers choose us?

Industry LeadersEurope's leading provider of SMS.
UK Tech SupportGet technical support from our UK experts.
Account ManagementGet account management and consultative support as standard.
Access to all LINK SolutionsGet access to a wealth of additional channels (and our chatbot platform) without needing to switch.
Community AccessGet invited to exclusive industry events by LINK as part of our growing community of like-minded businesses.

How will you use SMS?

SMS Marketing

  • Special offers and promotions with the ability to send mobile coupons

  • Loyalty program updates and services

  • Competition launches

  • New product launches and surveys

Customer Care/ CX

  • After-sales support and assistance

  • NPS surveys

  • Personalised communications based on customer needs

  • Sending information and documentation

SMS Notifications

  • Critical alerting

  • Two-factor authentication, one-time passcodes and verification services

  • Appointment reminders

  • Parcel delivery notifications

Sales / After Sales

  • CTA links to baskets

  • Delivery confirmation

  • Feedback survey requests

  • Thank you messages

SMS in action!

Have you ever received an abandoned cart message that encourages you to return to your shopping basket to checkout?

As proud LINK partners, SaleCycle allows brands to contact customers via SMS and WhatsApp to better their retention and loyalty.

Discover more about the partnership here!

SMS FAQs

Take a look below at some of our FAQs. If we still haven't answered one of your burning questions or if you would like to enquire further, please use one of the links below to get in touch:

What is SMS Marketing?

How effective is SMS? / What ROIs can I expect?

How can we measure our own SMS campaign success?

Can we send SMS texts without recipient consent?

What are the benefits of SMS to my business?

SMS sounds ideal, what's next?

Does SMS hold any limitations?

SMS vs WhatsApp - What is best?

What's the difference between SMS and MMS?

Want to learn more?

Whether you are new to the SMS world or keen to explore integration options, we're here to share our knowledge and expertise to help you maximise your campaign success.