SMS Messaging

Get open rates of 98% with SMS messages! Quickly and easily personalise messages to your audience from our download-free platforms and CRM partner integrations.

Why not add SMS to your communication mix?

98%Unparalleled open rates messages
> 30%Click-through rate on SMS messages
Low latencyFast delivery for critical messaging
ConnectNo app download or data connectivity needed

Capture your audience's attention

With an average open rate of 98%, SMS is a fast and efficient way to reach your customers all over the world. SMS text messages are an immediate form of communication and can be used as a way to improve engagement, security and customer satisfaction. Just consider how often you check your own messages!

SMS supports many use cases and is perfect for critical alerts, one-time-passcodes, notifications, marketing campaigns, customer support, employee engagement, the list goes on! LINK supports both outbound and inbound messaging to allow you to have a dialogue. We call this conversational messaging.

Marketing Messages

  • Special offers and promotions with the ability to send mobile coupons

  • Loyalty program updates and services

  • Competition launches

  • New Product launches and surveys

Customer Care/ CX

  • After-sales support and assistance

  • NPS surveys

  • Personalised communications based on customer needs

  • Sending information and documentation


  • Critical alerting

  • Two-factor authentication, one-time passcodes and verification services

  • Appointment reminders

  • Parcel delivery notifications

How to get started with SMS

Start sending quickly via our SMS gateway platform OR use our easy-to-integrate SMS API with your in-house applications or CRM partner. Get in touch to see if we integrate with yours!


Using LINK's APIs, you can integrate SMS text messaging directly into your existing systems and applications. Send and receive SMS quickly and reliably, with additional features and functionality available. Generate reports and get more insights into your campaigns.

Xenioo Conversational Platform

Omnichannel Engagement

Our Xenioo conversational platform solution is available for smart customer communications. Chatbots simplify communication with your customers and reduce the effort involved in handling many standard questions. LINK's Xenioo solution can automatically react to customer-initiated messaging providing answers in real-time.

Online portals

Using LINK's web portals, you can send and receive SMS instantly using a secure and dedicated online web portal. Easily manage contacts and distribution lists. Build landing pages and promotional coupons.

Overview of SMS areas of application

Coupons and Offers

75% would like to receive a text message with special offers.

SMS is perfect for sending personalised offers to your target audience. It is proven to increase the satisfaction and loyalty of your customers.

Timely Notifications

69% would like reminders of their appointments.

Send individual notifications and reminders of opening times, appointments, parcel deliveries and order confirmations.

Channel of Choice

53% prefer SMS for important messages vs. email with 34%.

SMS has global reach and scale for mass communication when you need to convey urgent and critical information.


Take a look below at some of our FAQs. If we still haven't answered one of your burning questions or if you would like to enquire further, please use one of the links below to get in touch:

What is SMS Marketing?

How effective is SMS? / What ROIs can I expect?

How can we measure our own SMS campaign success?

Can we send SMS texts without recipient consent?

What are the benefits of SMS to my business?

SMS sounds ideal, what's next?

Does SMS hold any limitations?

SMS vs WhatsApp - What is best?

What's the difference between SMS and MMS?