How to Use WhatsApp Message Buttons with MyLINK Connect

How to Use WhatsApp Message Buttons with MyLINK Connect

WhatsApp Business isn’t just about text replies anymore. Message buttons in WhatsApp Business API help companies automate conversations, guide users, and improve response rates - all while reducing manual work.

What Are WhatsApp Message Buttons?

Message buttons give users quick, predefined options to continue the conversation without typing. This makes chats faster, more dynamic, and easier to automate with chatbots on MyLINK Connect.

Types of WhatsApp Message Buttons

WhatsApp offers several button types to create faster, more interactive conversations.

Each button type helps guide users through different actions or decisions directly inside chat:

  1. Call-to-Action Buttons
    Let users call or visit a website directly from the chat.
    Example: “Find Store”, “Buy Now”

  2. Quick Reply Buttons
    Offer up to 3 simple response options.
    Example: “Yes, I'm interested”, “No, thanks”, “More info”

  3. Dynamic Reply Buttons
    Personalized options based on each user’s situation.
    Example: “Add dessert”, “Upsize drink”, “Extra fries”

How to Add WhatsApp Message Buttons

Message buttons are created directly inside Business Manager when building WhatsApp templates. They work with text, images, video, or audio content.
For more advanced flows, WhatsApp Lists can offer up to 10 selectable options for even smoother conversations.

With MyLINK Connect, businesses easily build button-driven chat flows to:

  • Speed up conversations

  • Reduce manual replies

  • Improve customer experience

  • Boost sales with simple, guided interactions

Did you find the article and topic interesting?

If you would like to explore the subject further, discuss ideas, or understand how it could apply to your business, we are here to continue the conversation.

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