How Peggy Sage Elevates Customer Engagement with LINK’s RCS Messaging

  • Increased foot traffic

  • Improved brand perception

  • SMS didn’t reflect the brand’s creativity

    As part of its digital transformation, Peggy Sage wanted to modernize its customer communications while staying true to its stylish and technical brand identity. The goal was to deliver a more interactive experience that would engage customers, drive traffic to physical stores and the website, and outperform traditional SMS marketing.

    “Thanks to RCS, we significantly increased customer engagement. LINK Mobility’s support was fast, reliable, and tailored to our needs—even for international markets. We’d absolutely recommend their solution.”

    Kylian Marquet
    Assistant Traffic Manager, Peggy Sage

    Using RCS to create richer, more beautiful messaging

    To meet these goals, Peggy Sage partnered with LINK Mobility to deployRCS (Rich Communication Services) campaigns, next-generation messaging built right into customers’ native SMS apps.

    Features of the solution:

    • Certified brand sender profile with Peggy Sage’s logo and verified identity

    • Multimedia messaging including images, carousels, videos, and CTA buttons

    • Seamless fallback to SMS for full reach

    • Scalable distribution with no additional opt-in required

    The LINK team provided full support for international reach, campaign design, and technical adaptation, ensuring a smooth, on-brand rollout across markets.

    Better engagement, more traffic, and high visual impact

    The RCS campaigns helped Peggy Sage stand out in customers’ inboxes while reinforcing the brand’s innovative image.

    📈 Highlights include:

    • Higher engagement through rich, visually appealing messages

    • Increased foot traffic to physical stores

    • Boosted online traffic through CTA links

    • Responsive technical support for international delivery challenges

    • Enhanced customer relationships through interactivity and personalisation

    Need to capture attention?

    In beauty, presentation matters. With LINK’s RCS messaging, brands like Peggy Sage create standout experiences that resonate, visually, emotionally, and measurably.

    LINK Mobility Group
    Office: Gullhaug Torg 5, 0484 OSLO
    Postal: Postboks 4605 Nydalen, 0405 OSLO
    info@linkmobility.com
    +47 22 99 44 00

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