Increase the service level for your business
LINK Feedback is a complete solution for companies and organizations that
wish to measure how satisfied their customers are with their deliveries or services.
The system consist of a web-based solution that allows you to set up your questions and also provide reports for the use of LINK Feedback.
The solution also provide an API that can be used to start a survey.
LINK Feedback is perfect for businesses that runs call-centers or customer support center that ansvers inquiries and provide customer support. LINK Feedback intergrated into the corporates telephony solution, allows the customer consultant to send out a survey immediatly after the call, just by pressing a button.
LINK Feedback also grants the opportunity to let the customers answer the surveys in clear text, that provides more accurate feedbacks.