How to Use SMS for eCommerce Success
SMS for eCommerce is more than a trend - it is a proven channel for driving conversions. With open rates near 98% and near-instant delivery, SMS helps eCommerce brands recover lost sales, engage customers, and deliver timely information where it matters most: directly on their phones.
At LINK Mobility, MyLINK MarketingPlatform and MyLINK Engage help online retailers implement scalable, automated SMS communication that integrates with their existing tools and platforms.
Why SMS for eCommerce Works
SMS offers advantages that email or push notifications cannot match:
98% open rate
Most messages are read within minutes.
Personal and direct
Appears alongside friends and family in the inbox.
Real-time delivery
Ideal for time-sensitive updates and campaigns.
Automation-ready
Trigger based on cart activity, purchase, or behavior.
With LINK Mobility’s eCommerce-ready connectors or automation flows, SMS becomes a seamless part of your customer journey.
Key Use Cases: SMS for eCommerce in Action
Here is how eCommerce businesses apply SMS across the customer lifecycle:
Integrated SMS That Works with Your Webshop
Whether you use Shopify, WooCommerce, Magento or a custom-built platform, LINK Mobility supports you with:
Pre-built connectors for major eCommerce systems
Data tracking for behavior-triggered campaigns
Segmented sends based on purchase, location, or activity
GDPR-compliant consent handling and opt-outs
You can start small with cart recovery and scale into full lifecycle flows across channels.
Which LINK Mobility Tools Power SMS for eCommerce?
MyLINK MarketingPlatform
An omnichannel automation platform with email, SMS, and app push - all in one.
Key features:
FlowBuilder for behavior-based campaigns
Integration with product feeds and CRM data
Tracking and performance reporting
Advanced segmentation and A/B testing
Perfect for long-term engagement and personalized eCommerce marketing.
MyLINK Engage
A dedicated SMS platform for high-volume or branded send-outs.
Ideal for:
Promotions and sales alerts
One-time notifications
Branded sender ID setup
Short codes and long numbers
Built for both marketers and developers who want speed and control.
Why Choose LINK Mobility?
Flexible solutions for small shops and global retailers
Integrated analytics for tracking performance
Enterprise-grade delivery infrastructure
European support and compliance
Quick setup with your webshop or app
With the right strategy and the right platform, SMS for eCommerce becomes one of your highest-performing channels.
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