How to Verify Your WhatsApp Business Account

Verifying your WhatsApp Business API account helps build customer trust and unlocks advanced platform features. In this blog, we explain what WhatsApp verification means, how the process works, and how LINK Mobility helps you through it.

What Is WhatsApp Business Verification?

Verification confirms your business identity in WhatsApp Business API. Once verified, your business name appears instead of your phone number - improving brand visibility and credibility-

Account Types in WhatsApp Business

WhatsApp Business has different account levels depending on your verification status.

Each level offers more visibility and trust for your brand:

• Business Account (default)
  Your company profile is active, but the business name only shows in limited views.

• Verified Business Account
  Meta confirms your business information and shows your name instead of your number.

• Official Business Account (OBA)
  The highest level with the green check badge. Requires business recognition, 2FA, and a strong online presence.

Requirements for WhatsApp Business Verification

Before your business name can appear on WhatsApp, you need to complete Meta’s verification process.

Here’s what you’ll need to prepare:

1. You must have WhatsApp Business API access (via LINK Mobility as your BSP).

2. Go to Meta Business Manager > Security Center > Start Verification.

3. Submit your business details: legal name, address, phone, and website.

4. Complete two-step phone verification.

5. Prove your business reputation with website and social media links.

6. Submit and wait for Meta's review (typically 10 minutes to 14 business days).

Once approved, your verified business name will display on WhatsApp chats, helping increase trust and improve your brand’s visibility instantly.

Common Issues and Solutions

Sometimes businesses run into problems during the verification process.

Here are some of the most common issues and how to fix them:

• No verification code received
  Double-check contact info, request a new code, or use another method.

• Business not found
  Upload official documents that match your legal business name.

• Application rejected
  Review reasons, correct data, and reapply after 30 days.

WhatsApp Business Verification FAQ

Here are the most common questions businesses have about WhatsApp Business verification:

The Power of the Verified WhatsApp Business Account

A verified WhatsApp Business API account increases trust, boosts engagement, and strengthens customer relationships. It helps businesses stand out, appear more professional, and improves overall messaging performance on the world’s most popular messaging app.