Docs

Product Guides

Welcome to the Product Guides section of the MyLINK Portal documentation. Here, you’ll find step-by-step instructions and best practices for getting the most out of each MyLINK product. Whether you're setting up campaigns, managing messaging flows, or exploring platform features, these guides are designed to help you work efficiently and confidently across SMS, Email, WhatsApp, RCS, and more.

MyLINK Products

MyLINK Portal

The MyLINK Portal is the central hub for managing all MyLINK Mobility products. Designed for simplicity and control, it allows users to oversee accounts, manage users, configure access permissions, monitor activity, and access tools like dashboards and message logs.

MyLINK SMS API

The MyLINK SMS API enables businesses to send, receive, and manage SMS communications reliably and securely at scale. Through the MyLINK Portal, users can create API credentials, configure traffic limits, monitor delivery performance, and access detailed message logs—all in one place. Designed for both transactional and marketing use cases, the API supports flexible quota control, real-time insights, and strong data protection.

MyLINK WhatsApp API

The MyLINK WhatsApp API allows businesses to engage customers through verified WhatsApp channels, supporting both session and template-based messaging. Through the MyLINK Portal, users can manage WhatsApp sender profiles, create and submit message templates, monitor delivery stats, and access message history. Built for high availability and compliance, the API ensures secure and scalable communication across global markets.

MyLINK Email API

The MyLINK Email API offers a robust solution for sending transactional and marketing emails at scale. Integrated with the MyLINK Portal, it allows users to manage API credentials, configure sending domains, authenticate via SPF/DKIM, track delivery metrics, and access detailed logs. With high deliverability, flexible template handling, and secure infrastructure, the API ensures reliable email communication across all your business needs.

MyLINK MarketingPlatform

The MyLINK MarketingPlatform offers a powerful solution for creating, managing, and delivering multichannel marketing campaigns at scale. With an intuitive interface, flexible targeting tools, and secure infrastructure, the platform ensures efficient and effective customer engagement across every stage of the marketing journey.

MyLINK Connect

The MyLINK Connect product delivers a flexible and intelligent chatbot solution designed to automate customer interactions across messaging channels. It allows users to build conversational flows, manage logic and triggers, connect external systems via APIs, and monitor real-time engagement. With support for WhatsApp, SMS, and Web Chat, MyLINK Connect enables businesses to scale support, lead generation, and transactional journeys through a no-code, visual interface backed by secure infrastructure.