Time is money. Save both with chatbot automation.

Connect with real people on autopilot. Build, automate, and deploy on your audience's favourite channels with MyLINKConnect.

Website
SMS
WhatsApp Business
Messenger
Instagram

Deploy on your audience's favourite channel

Create experiences that impress

Everyone deserves the opportunity to impress with a great digital user experience. MyLINKConnect is LINK’s cloud-based chatbot builder giving brands the chance to engage audiences with two way communications.

  • Build in-house or have our specialists build for you
  • Integrate with your existing CRM
  • Chat via LINK's own messaging channels

Code-free chatbot building

Build your bot without code (low-code available), or better yet, have us build it for you!

Converse with confidence

Sit back and relax knowing your customers are supported 24/7 on a channel accessible to them.

Reduce strain on support teams

Use automation and AI for repetitive tasks and direct complex matters to human teams.

Drag, drop and deploy!

Select from 1000s of features and actions to create your ideal customer journey. Collaborate with your team on projects with your connected user accounts and track performance with personalized, custom report dashboards.

Boost results with integration plug-ins

Integrate with your CRM and business systems to make the most of your existing data and enhance your user experience. Integrate through Open APIs or our existing connections.

Developer? Learn more here!

On-the-go support with the MyLINKConnect App

Available on the Google and iOS app stores, the MyLINKConnect app provides direct access to live chats and customer conversation behaviors no matter your deployment channel!

Learn more >

Endless solutions for easy journeys

Whether you need FAQ support for proactive customer care, automated follow-ups, or engaging content that demands attention, use Connect's impressive list of features to create a bot that works for your needs.

Trusted by thousands of customers worldwide

“Our ConBot did an amazing job! The bot answered thousands of queries that would otherwise overwhelm our support team.”

ComicCon PR

Ricardo Carrión

Get inspired!

Take a look at some impressive chatbot use cases in your industry!

Retail Chatbot

Marketing with a twist

Use a WhatsApp chatbot to reach customers instantly and offer interactive experiences that encourage the engagement you need.

Explore WhatsApp ➜

Customer Service

Serve customers 24/7, at a time that suits them and on a channel they are familiar with.

Why not also use the MyLINKConnect app to interject into complex conversations that later require humans support too?

Explore customer service ➜

GIF to show an example of an automated conversation of a customer claiming their delivery hasn't arrived and problem being resolved by a live chat agent

Hospitality

Proactive support & self service solutions.

Confirm bookings and provide or accept documents for ultimate efficiency. Use broadcasted notifications to alert customers of sales and create a buzz on launch day!

Explore hospitality ➜

Logistics

Scalable, secure and reliable communications.

Automate repetitive customer requests to reduce the demand on your service teams. By connecting your chatbot to your existing systems, allow customers to self-serve with ease.

Learn more ➜

GIF to provide an example of an automated chatbot conversation where a customer requests a delivery address change

Healthcare

Proactive communications to show you care.

Provide appointment reminders to reduce costly no-shows. Provide automated re-booking journeys and follow up with feedback survey questions to hear from your audience.

Learn more ➜

What makes us different?

Services for simplicity

We know not everyone has the resources to launch new projects. We’ll provide you with the right level of support services to match your needs and even build your bot for you!

Local 1:1 support

Benefit from a dedicated account manager and our local speaking support teams when you need it. Join thousands of Connect's already happy customers.

Cutting-edge technology

From everyday tasks to influencer campaigns, our technology is the innovation that allows brands to creatively connect with customers.

How much time could you save?

How many customer service requests do you receive per month?

You will save
hours
of human service support per month

Custom Built Chatbots

Have our team of qualified chatbot specialists
plan and build your chatbot for you.

  • Unlimited Integrations
  • Unlimited Bots
  • Unlimited Users
  • Unlimited Channels
  • Custom Reports
  • Build Support

Want to learn more?

Leave our team a message and we'll get back to you shortly.

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Frequently asked questions

Can I integrate my chatbot onto my website?

Do I need to know how to code?

Is this chatbot like ChatGPT?

Can your chatbots understand Natural Language?

Can my chatbot support multiple languages?

Is there a restriction to the number of interactions a bot can handle?

Can I integrate my chatbot with my CRM?

Do you offer a free trial or demo?