LOGISTICS AND SUPPLY CHAIN COMMUNICATIONS

Your next delivery update? Already sent.

Improve customer experience, streamline operations, and cut missed deliveries with automated messaging on any channel.

Multichannel delivery updates displayed via LINK Mobility’s communication solutions for logistics and supply chain, including real-time parcel tracking and successful delivery confirmation.

DELIVERY TRACKING TEXTS

Deliver on service every time

Use each message to engage customers, gather insights, and collect feedback from customers or staff.

Address update handled via chat using LINK Mobility’s communication solutions for logistics and supply chain, supporting customer service, delivery accuracy, and real-time updates.

LOGISTICS SERVICES

Bridge legacy system realities with digital expectations

Meet growing customer service expectations without disrupting your current operations. Connect seamlessly with your existing stack, no rebuild, no delays, just smarter communication where it counts.

Held shipment resolution shown via LINK Mobility’s communication solutions for logistics and supply chain, allowing users to track issues and update delivery instructions in real time.

LOGISTICS AUTOMATION

Automate your messaging, simplify your operations

Automate messages to cut manual support, boost consistency, and keep customers informed throughout their journey. Automate message workflows within your existing systems.

Full parcel journey visualized with LINK Mobility’s communication solutions for logistics and supply chain, from label creation to delivery confirmation through automated updates.

LOGISTICS SOLUTIONS

Keep deliveries moving

Speed up ops and keep customers informed with automated, multi-channel logistics messaging.

Fewer Support Calls

WISMO (“Where is my order?”) calls can drop by 40% when you automate delivery alerts.

Improved Delivery Rates

Improve first-attempt success rates.

Customer Satisfcation

Real-time amendments & updates.

Sustainable Deliveries

Reduce missed deliveries, paper waste and streamline comms.

Faster Responses

Be there 24/7 with automation & AI

Lower Operational Costs

Protect margins and improve delivery assurance.

TELECOMMUNICATION SUPPLY CHAIN STARTEGY

Custom-fit communication for complex logistics

Customize messaging for your operations, from last-mile delivery to returns and customer care. LINK’s chatbots and workflows fit your systems and journeys.