ESG PolicyGHG ReportsTransparency Act report

Sustainability at LINK Mobility

Our ambition is to embed environmental, social, and governance factors (ESG) into our strategy and operations. We want to offer businesses and governments high quality communication solutions that increase customer engagement, satisfaction and loyalty, while using sustainable and innovative technologies that support digital transformation processes.

This page concisely presents LINK Mobility's approach to sustainability. The complete commentary can be found on our investor relations site.

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Materiality assessment

LINK has identified material topics in its double materiality assessment, which was conducted in collaboration with key stakeholder groups in 2023.

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Energy

LINK's operations are heavily reliant on energy consumption. LINK commits to acting responsibly and takes energy consumption into consideration in its operations and procurement practices.

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Training and skills development

LINK aims to offer an attractive workplace for its employees by offering opportunities for professional growth. LINK has implemented a training programme, MyLINK Journey, to support its employees training and development needs.

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Privacy

LINK takes privacy and information security seriously and ensures that its employees and suppliers and partners comply with GDPR and other applicable regulations.

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Corporate culture

LINK cares for its employees and requires that all employees adhere to the Employee Code of Conduct. Employee well-being is fostered and measured through employee well-being surveys.

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Management of the relationships with suppliers

LINK aims to effectively manage its supply chain and ensure transparency among suppliers. LINK requires all suppliers to adhere to the LINK Supplier Code of Conduct and uses a Supplier Due Diligence process to mitigate risk of misconduct.

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Protection of whistleblowers

LINK ensures adequate whistleblowing channels and secure handling of possible whistleblowing reports.

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Corruption and bribery

LINK has a zero-tolerance approach to corruption and bribery, and ensures that all employees conduct necessary training on the topic.

LINK's approach to sustainability

“We know that sustainability plays a key role in achieving long-term success as LINK continues as a leading CPaaS company. Our responsibility is both to stakeholders and to the customers our teams actively engage with. By working together, we can create meaningful industry change while driving our bottom line.” - Thomas Berge, CEO, LINK Mobility

LINK Mobility CFO image

LINK x UN Sustainable Development Goals

LINK recognizes the importance of the UN Sustainable Development Goals (SDGs) and has identified the 6 most relevant SDGs to its operations and promotes the SDGs in all operations.

Grid of six colorful icons representing UN Sustainable Development Goals: Gender Equality, Clean Energy, Economic Growth, Innovation, Climate Action, Peace.

Commitment to global sustainability

LINK has been part of the United Nations Global Compact (UNGC) since 2021 and follows the Ten Guiding Principles of INGC. LINK's annual progress can be followed on the UNGC's Communication On Progress.

LINK adheres to the OECD Guidelines for Multinational Enterprises and UN Guiding Principles on Business and Human Rights.

LINK has submitted a commitment letter to the Science Based Targets initiative (SBTi) in 2024 to develop its environmental goals to help limit global warming to 1.5°C.

Monitoring our performance

Each theme of the sustainability program has at least one goal derived from it, along with a defined metric to monitor the progress and achievement of LINK's sustainability targets.

ESG areaMaterial topicMetricTarget
Climate changeEnergyGHG report on Scope 1, Scope 2, and Scope 3 emissionsYes
Own workforce: Equal treatment and opportunities for allTraining and skills development% of employees to complete employees' training on compliance, GDPR, and InfoSec100 %
Consumers and end users: Information related impacts for consumersPrivacy% of LINK geographical regions subjected to internal GDPR audit100 %
Business conductCorporate culture% of LINK Voice participation rate Employee engagement score> 75 % > 75
Business conductProtection of whistleblowers% of non-handled whistleblowers' notifications0 %
Business conductManagement of relationships with suppliersAnnual review of the Transparency ReportYes
Business conductCorruption and bribery% of non-handled incidents of corruption / bribery0 %

Tracking Our Climate Impact

To take meaningful climate action, we need clear insight into our emissions. That’s why we report our greenhouse gas (GHG) emissions regularly – measuring where we stand, identifying areas for improvement, and holding ourselves accountable.

Explore LINK's latest GHG reports below and see how we’re progressing toward a low-carbon future.

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