Google's Business Messages
Create a conversational experience direct from Google Search and Maps. Engaging with customers has never been easier thanks to insights provided by user search.
Google's Business Messages is a must! It provides brands with huge opportunities to drive digitalisation. Business Messages provides brands a comprehensive business messaging solution across Android devices, and through Google Maps on iOS. Business Messages also enhances customer care and builds trust. Brands can easily drive loyalty, speed up purchasing decisions, schedule events, and present upsell opportunities through rich features such as carousels, suggested replies and photos.
Conversational strategy optimisation
Leverage LINK's Xenioo Conversational Platform and get access to Google's Business Messages. This conversational channel combines entry points on Google Maps, Search, and brand websites to create rich, asynchronous messaging experiences. Encourage customer engagement and drive business results while improving customer satisfaction and loyalty.
With Google's Business Messages' conversational experience, delight your customers and drive results
75% of consumers now prefer to engage with a brand via private messaging channels versus traditional channels. Google's Business Messages help route calls to chat, increase sales, and improve customer satisfaction with CSAT data and feedback.
Google's Business Messages Explained
With LINK, you can provide rich, conversational messaging with Google's Business Messages. Learn more in this introductory video.
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Engaging Customer Experiences
Provide helpful, timely and engaging experiences. Whether they are searching for new products, looking for businesses, or are in need of support, Google's Business Messages is essential if you want to meet customers at the right time.
Help your customers reach you with the scale of Google Search and Maps. Encourage the conversational experience and drive business goals.
Boost sales, loyalty and customer satisfaction
Improve customer response time
Increase your customer support to be available 24/7 with lower overheads
Build customer trust
Optimise the customer experience with personalized messaging
Would you like more information on how our communications products can help your business, or are you interested in receiving a tailored offer? Contact us today - we look forward to hearing from you!