Viber Business Messaging
Engage your customers on their favourite channel using Viber Business to provide personalised communication.
Because every communication matters
Business messaging on your customers' preferred channel
As one of the largest chat apps on the planet, Viber Business Messages should be an essential part of brands’ Conversational Commerce strategies. With over 1 billion users worldwide and over 7 million interactions every minute, Viber Business helps brands engage customers in a variety of ways from product discovery to customer care.
The advantages of Viber Business Messaging
Engage your audience
Make Viber chats personal, interact with customers and provide value to them in a brand-safe environment. Provide them with messages beyond basic SMS:
LINK's API can be easily integrated into your existing systems
Rich branded content
Interactive buttons and links
Live message status updates
Interactive content increases customer engagement
Creating personalized experiences for your customers
Two-way conversational messaging with the ability to provide real-time support
Understand the data: valuable insights and data capture to ensure campaigns are highly targeted and more effective
Viber Business Messaging enriches interaction with customers
Viber creates high engagement scores with customers and increased customer satisfaction.
Messages can be both transactional or promotional – text only or include multimedia content like images, buttons, or stickers.
Enable two-way communication and user-initiated messages for improved customer care.
With a power search, users can find your brand and start a direct conversation.
Automate your conversations using intuitive chatbots.
Personalized brand-to-consumer connections that are easy to use for brand awareness and loyalty solutions.
How do banks & financial institutions use Viber?
Two-factor authentication (2FA)
Promotion of new banking services
Password and security reminders
How do retail & eCommerce companies use Viber?
Product or service inquiries
How does the Travel & Hospitality industry use Viber?
How do Logistics firms use Viber?
Would you like more information on how our communications products can help your business, or are you interested in receiving a tailored offer? Contact us today - we look forward to hearing from you!