Digitalisation has rapidly changed the healthcare sector, allowing providers and agencies to create engaging interactions with their patients and staff. Transforming operations to improve efficiency and retention is vital in the industry's current climate.

To discover how current healthcare providers are using LINK to improve their services, get in touch with us today!

graphic icon of healthcare cross

Messaging benefits

Enhance the user experience by streamlining communication across all stages of healthcare with our messaging and chatbot solutions. LINK's secure communication platforms keep your staff and patients updated with critical and essential information.

NotificationsScheduling, reminders, and info sharing
ConvenienceDownload-free, timely prompts
SatisfactionImproved patient experience throughout
IntegrationSupport teams with streamlined workflows

"We've achieved an ROI of 11:1 within just 6 months after investing in LINK's chatbot solution"

Large UK Healthcare Agency

Use cases for Healthcare

Messaging and chatbots provide a wealth of flexible use cases to support organisations of any size. Take a look below at just some of the great work that LINK solutions can do to support healthcare business needs.

Automated Appointments

Reduce no-shows and shorten waitlists with simple and automated appointment reminder messages. Why not also level-up your support by introducing appointment booking and management within your messaging journey's too?


Check-in with patients and staff in a timely manner. By automating this process, steer resources away from repetitive communication tasks and direct them to areas of greater need.

Automated messaging chatbot for a mental health check-in service

Recruitment Triaging

Constantly recruiting for roles with specific needs?

Use messaging to advertise roles and pre-screen applicants based on their qualifications and experience before they apply. This saves time for both parties and reduces business costs per application.

Automated recruitment chatbot example where chatbot confirms applicants experience and licences before applying for a role

Staff Communications

Use multimedia messaging to efficiently communicate with staff. Securely send files and documents for admin purposes or perhaps images and videos for training updates.

Timesheet reminder text message sent with CTA button to complete the documentation, followed by a confirmation message of completion.

Improved service 24/7

Transforming the patient journey

Healthcare professionals should not be stifled by outdated and slow technology. With LINK Mobility, communications between patience, staff and agencies have never been easier. Our solutions are made to scale, all the while with a focus to improve user experience.

Current LINK customers currently use messaging and chatbots to:

  • Triage and recruit for specialist roles

  • Agency workforce management

  • Securely message patients

  • Automate patient data collection

graphic simplifies messages between brand and customer on mobile phone

Contact us

Wondering how our solutions can support your specific needs? Get in touch for a free consultation!

graphic simplifies online platform for message automation design